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Knowledgebase

The knowledgebase provides documentation written by our team. Please select a category or search for answers.

Email Hosting

How to configure DNS records after service activation?

How to check if I have configured DNS records properly?

How to add Domains?

How to manage email accounts?

Why my email has been delivered to spam folder?

Web Hosting

What are the nameservers?

Do i recieve SSH access?

Do you use LiteSpeed web server?

Do you offer free SSL certificates?

Do you have Softaculous?

Sales

How long does it take to recieve my order?

Which datacenter location should i choose?

Where are your servers located?

Can you create a custom plan?

Billing & Legal

How to add funds?

How do I use an account credit?

Which crypto currencies do you accept?

Can I setup automatic payment?

What payment methods are accepted?

VPS

How to access my server after payment?

How to enable TUN / TAP ?

Can I purchase a dedicated IP?

Do I get backups of my VPS?

What happens if I use all of my bandwidth?